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The website dejavunatural.ro is owned by the company SC Dejavu Facility Services SRL, with the following identification details:
- Unique registration code: 41887164
- Trade Register: J52/177/23.02.2023
- Contact phone: 0748070442
Buyer: a natural person / legal person or any legal entity that creates an account on the website and places an order.
Client: a natural or legal person who has or obtains access to the content of the website through any communication method provided by dejavunatural.ro, which requires the creation and use of an account.
Account: the section of the website consisting of an email address and a password that allows the buyer to submit orders and contains information about the client and the buyer’s history on the site (orders, invoices, etc.).
Website: the domain www.dejavunatural.ro and its subdomains.
Order: an electronic document that serves as a communication form between the seller and the buyer, by which the buyer expresses their intention to purchase goods and services from the website.
Goods and services: any product or service, including documents and services mentioned in the order, which are to be provided by the seller to the buyer under the contract concluded.
Campaign: an action to commercially promote a limited number of goods and/or services with a predefined stock and limited time period established by the seller.
Contract: the distance contract concluded between the seller and the buyer, without the simultaneous physical presence of the seller and the buyer.
Courier: any public or private entity providing express courier services.
Specifications: all the specifications and/or descriptions of the goods and services as specified in their description.
Content: all information on the website that can be visited, viewed, or otherwise accessed using an electronic device; content of any email sent to buyers by the seller via electronic means and/or any other available communication method; any information communicated by any means by an employee/partner of the seller to the buyer, according to the contact information provided or not by the buyer; information related to goods and/or services and/or rates practiced by the seller during a certain period; information about goods and/or services and/or rates practiced by a third party with whom the seller has partnership contracts during a certain period; data regarding the seller, or other privileged data of the seller.
Contractual Documents By placing an order on the website, the buyer agrees to the communication method (phone or email) through which the seller conducts its commercial operations. However, this is not a promise of sale.
The notification received by the buyer via email or SMS after placing the order serves as an information notice and does not represent acceptance of the order. This notification is made electronically (email) or by phone.
For justified reasons, the seller reserves the right to modify the quantity of goods and/or services in the order. If the quantity of goods and/or services is modified, the seller will notify the buyer at the email address or phone number provided by the buyer when placing the order and will refund the amount paid.
The contract is considered concluded between the seller and the buyer upon the buyer’s receipt from the seller, via email and/or SMS, of the shipping notification, thus exempting the seller from responsibility.
Dejavunatural.ro does not guarantee that the website, the servers hosting it, or the emails sent from dejavunatural.ro are free of viruses or other potentially harmful components, or that it is error-free, omissions, defects, delays, or interruptions in operation or transmission, line failures, or any other similar factors. The user uses the website at their own risk, with dejavunatural.ro being free from any responsibility for any direct or indirect damages caused by using or accessing/visiting the website or using the information on the website. Dejavunatural.ro is not responsible for errors or omissions that may occur in the drafting or presentation of materials on the website.
The information on dejavunatural.ro is for informational purposes and is provided in good faith, from sources the seller considers reliable. If any of the articles published or any other information falls under the law on copyright and related rights, the user is requested to notify the seller at vanzari@dejavunatural.ro so that the necessary legal measures can be taken.
Dejavunatural.ro reserves the right to cancel orders for products and services displayed on the website due to technical errors, or if due to technical errors, prices appear obviously incorrect/derisory for products (prices that any buyer with average knowledge may consider erroneous/derisory).
Dejavunatural.ro, as the organizer of promotional campaigns, does not assume responsibility for the loss or damage of the campaign vouchers, is not responsible for counterfeit or damaged vouchers, and reserves the right to cancel the voucher used at purchase or reduce its value from the refunded amount in the case of returns of products participating in that campaign, as required by law.
Any links to other websites are provided solely to enhance the accessibility of information, and dejavunatural.ro assumes no responsibility or liability for the content of these websites, or for the products or services promoted or marketed through these websites.
Processing of Personal Data The categories of personal data processed are: name and surname, CNP, phone/fax, address (residence address), email.
Data collected for newsletters and alerts are confidential. Dejavunatural.ro may select users to whom it will send newsletters and alerts.
According to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, dejavunatural.ro is obliged to process personal data provided by users under secure conditions and only for the purposes specified.
The purpose of collecting personal data is: economic and financial management, advertising, marketing, publicity, statistics, electronic communication services, informing clients about their account status on dejavunatural.ro, informing clients about the status and progress of orders.
Sales Policy Access to place an order is allowed to any client/buyer. For justified reasons, dejavunatural.ro reserves the right to restrict access for the client/buyer in order to place an order and/or use certain payment methods accepted, if it considers that based on the behavior or activity of the client/buyer on the website, their actions may cause damage. In any of these cases, the client/buyer may contact the customer service department of dejavunatural.ro for information regarding the reasons behind these measures.
Pricing The final price paid by the client consists of the product price + shipping and/or collection costs. Delivery fees are detailed on the website.
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